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Local: 801-553-2256  
Toll Free: 800-716-5778  
Returns Policy

All returns, from customer or mail carriers, must be in original package and unused and returned to CAH within 30 days of delivery. You will need to contact our office by email or phone for an RMA number. All returns have to be in resale condition. If not, partial credit will be given. Please ship all returns to:

Cut@Home
2240 High Mountain Dr.
Sandy  UT  84092

If you still have the original packing slip, please write the reason for the return and the RMA number on the packing slip and send the return to CAH. Upon receipt of the return, a store credit will be issued to be used within 30 days. We do not reimburse or give store credit for postage unless it is our error.  Special orders (including large quantities), paper and clearance items are nonrefundable.
For International Customers: If you decide to return your order or you need a refund, the "amount refunded" will be exactly what your order sub-total was calculated at in U.S. dollars on checkout screen and NOT what the current exchange rate is. Click on link to see Customs, Duties & VAT policies or to read more about displayed currencies.


Store Credit

To use your store credit, please write a note in the order comments section of the order you would like to use the store credit. Reference the order number the credit was issued on. Store credit can only be used on product, not on shipping or tax. After the order is received, we apply the store credit and send you a confirmation with your new total. At this time, we do not have a way for you to access or check on your store credit. We urge you to use your store credit within 30 days.


Exchanges

Please follow the procedure for the Return Policy for any Exchanges and specify what you would like to exchange it for. Your credit card will be rebilled for any increased charges, including postage. Any credit will be issued as Store Credit.


Chargebacks

If you decide to dispute the charges on your credit card please be advised that any charges incurred from the dispute will be deducted from your store credit or rebilled to your credit card unless CAH is in error. CAH is not in error if we have followed the guidelines posted on our website or if your order was lost in the mail.


BACK ORDERS: Cut@Home is not responsible for a product being back ordered by the manufacturer or for out of stock and discontinued product. Back orders from domestic manufacturers can take anywhere between 1-8 weeks. Back Orders from International manufacturers can take as long as three months. Most back order status can be found in the product description, the subcategory description and/or our blog. Not all product that is back ordered is listed on the site as such as it is impossible to keep track of everything our manufacturer's back order. Customers have the option of removing any back ordered products from their existing order, replacing it with another item or waiting for the product to arrive. If a product is delayed longer than expected, Cut@Home reserves the right to remove the item from your order and ship what is available. Customers can request that the order be split shipped, however, the customer is responsible for any increase in shipping if applicable.



   

New Products:
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From Sizzix is the Textured Impressions 2PK Retro 1950's embossing folders. This two pack set is f...

»NEW PRODUCT«

SKU:659515
UPC:841182076007
RETAIL: $10.99
OUR PRICE: $8.95
From Sizzix is the Retro Sign #2 Originals Large die. You receive one retro sign die that showcases ...

»NEW PRODUCT«

SKU:659511
UPC:841182083944
RETAIL: $15.99
OUR PRICE: $13.99
From Graphic 45 is the Come Away With Me Journaling & Ephemera Cards. You receive 14 4 x 6" ca...

»NEW PRODUCT«

SKU:4500955
UPC:818695013591
RETAIL: $4.99
OUR PRICE: $4.49
From Magnolia comes the Leaf Corner cling rubber stamp from the Animal of the Year Collection. You...

»NEW PRODUCT«

SKU:306019-1
UPC:7332639048119
RETAIL: $13.50
OUR PRICE: $12.15

Featured Products:
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From Spellbinders is the Labels Thirty-Seven Nestabilities die. You receive six decorative label die...

»FEATURED«

SKU:S4-419
UPC:879216021747
RETAIL: $24.99
OUR PRICE: $22.49
From Die-Versions is Birthday Express Edges die. You receive one die of "birthday" sentiment. Expr...

»FEATURED«

SKU:DVB-001
UPC:617037173050
RETAIL: $8.99
OUR PRICE: $7.19
The Once Upon A Time Die is a custom Heartfelt Creations Die manufactured by Spellbinders. These d...

»FEATURED«

SKU:HCD 744
UPC:816393014438
RETAIL: $29.99
OUR PRICE: $26.99
The Celebrate the Journey is a custom Heartfelt Creations Die manufactured by Spellbinders. You re...

»FEATURED«

SKU:HCD 745
UPC:816393014551
RETAIL: $29.99
OUR PRICE: $26.99

On Special:
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This Sizzix Textured Impressions 4PK Dress Form Set contains  four embossing folders. This s...

»ON SPECIAL«

SKU:657786
UPC:841182064233
RETAIL: $10.99 Product Details
OUR PRICE: $8.95
ON SALE: $7.69
From Joy!Crafts comes the Perfume Bottle Round Cutting & Embossing stencil. You receive one sten...

»ON SPECIAL«

SKU:60020225
UPC:499992659325
RETAIL: $6.50 Product Details
OUR PRICE: $5.85
ON SALE: $5.25
From Magnolia comes the You Are A Winner cling rubber stamp from the Winner Takes It All collection....

»ON SPECIAL«

SKU:708025-1
UPC:499992708252
RETAIL: $8.50 Product Details
OUR PRICE: $7.65
ON SALE: $5.95
From Sizzix is the Textured Impressions Botanicals & Beaded Ribbons Set embossing folders. Th...

»ON SPECIAL«

SKU:657137
UPC:841182057433
RETAIL: $10.99 Product Details
OUR PRICE: $8.95

Products on Clearance:
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From Sizzix is the Eclips Cartridge Pastry Makers Shapes & Alphabet by Scrappy Cat 50% OFF! This...

»ON CLEARANCE«

SKU:658086
UPC:841182068491
RETAIL: $39.99 Product Details
OUR PRICE: $29.99
ON SALE: $16.00
From BoBunny comes the Our Lil' Monster Self-Adhesive Layered Chipboard. This package contains var...

»ON CLEARANCE«

SKU:15809226
UPC:665573052261
RETAIL: $4.49 Product Details
OUR PRICE: $3.99
ON SALE: $2.25
From Hero Arts is the Wish Big clear stamps. You receive eight birthday stamps on a 4x6" sheet. You ...

»ON CLEARANCE«

SKU:CL576
UPC:085700880343
RETAIL: $15.99 Product Details
OUR PRICE: $14.39
ON SALE: $11.20
From Kaisercraft comes the Storyteller Paper Pad. This paper pad contains forty sheets total, with...

»ON CLEARANCE«

SKU:PP937
UPC:883416349372
RETAIL: $8.99 Product Details
OUR PRICE: $7.99
ON SALE: $6.29

Testimonials:
By Shirley
Riverside, CA-USA

I want to thank you for taking my call, it is so refreshing to be able to talk to a real live person. I am amazed at the level of class at Cut@home ...
... MORE TESTIMONIALS
"Giving Back" Charity:
Cut@Home has chosen the Christmas Box House for our charity! Their mission is inspired by the spirit and message of The Christmas Box, a book by Richard Paul Evans that emphasizes the beauty and importance of love for children.


... MORE DETAILS HERE
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On Special:
Holly Border
DN-1080

OUR PRICE: $13.49
ON SALE: $12.49
Featured Item:
Susan's Garden Tool Kit
658437

OUR PRICE: $31.49
SpellbindersQuickutzProvoCraftScore-PalSizzixGraphic 45Die Cuts With A ViewMy Minds EyeHeartfelt CreationsJustRite Stampers